Inside Sales Specialist (Based in Bayan Lepas, Penang)

  • Post Date: 2020-02-05
  • Apply Before: 2020-03-06
  • Job Level: Executive - Junior
  • Min Year of Experience: 1
  • Min Qualification: Diploma
  • Based In: Bayan Lepas
Job Description
Job Descriptions:

  • Manage incoming enquiries and provide quotations.
  • Understand ER systems and business processes 
  • Manage customer profiles and database entry into ER systems 
  • Liaise with other ER sales and inventory departments 
  • Report sales activities and results on a regular basis 
  • Learn to understand the full spectrum of the sales cycle 
  • Commitment to meet or exceed sales targets 
  • Provide excellent customer service in a quality driven culture (identify and resolve customer issues) 
  • Ensure that customers have comprehensive technical and sales back-up 
  • Improve sales achievements through activity, skills and prioritization 
  • Provide hotline support as and when required 
  • Take responsibility for understanding what we need to do to win the business working with the Territory Team to achieve monthly and quarterly targets, building and reviewing Territory Plans 
  • Support Marketing and Product Management in assessing market, product and competitive information 
  • The company reserves the right to ask the successful candidate to perform other duties from time to time  

Job Requirements:

  • Possess Diploma in Business Student, Administrative or relevant
  • Strong customer focus with good business process understanding 
  • Ability to work independently under self-imposed schedules 
  • Ability to quickly understand and operate complex inventory management systems and customer relationship system 
  • Proven track record in establishing sales records and customer service 
  • Computer literate: familiar with MS Office (excel), email protocol 
  • Good command of English (both verbal & written) 
  • Ability to multi-task and work in a high pressure environment 
  • High level of professionalism & personal integrity 
  • Must be a team player, willing to get involved across the organization 
  • Key attributes: dependable, positive, flexible, proactive  
  • English & Chinese must be fluent in Speaking and Writing