Senior Customer Quality Engineer (US-Based MNC, Bayan Lepas)

  • Post Date: 2020-05-08
  • Apply Before: 2020-06-07
  • Job Level: Executive - Senior
  • Min Year of Experience: 5
  • Min Qualification: Bachelor Degree
  • Based In: Bayan Lepas
Job Description
Job Responsibilities:

  • Visit customers as necessary to resolve customer satisfaction issues arising from any quality problems and/or customers’ perceptions about the quality. 
  • Provide support to the customers in China on quality problem resolution to ensure customer satisfaction.
  • Perform fault isolation and defect analysis/ characterization on power IC’s to identify root causes of product failures in reliability test, production test, and/or power supply applications.
  • Debug functionality verification of AC/DC switching power supply.
  • Provide comprehensive technical reports to requestors/customers on findings from product failure investigations.
  • Advice internal and external customers regarding corrective actions based on the results of the analysis.   

Job Requirements:

  • Bachelor Degree in Electrical/Electronic Engineering or equivalent 
  • Minimum 4 – 5 years working experience with technical discipline
  • Minimum 3-5 years of experience in failure analysis of power semiconductors, analog, and/or mixed signal IC devices.
  • Hands-on experience in failure analysis, and electrical fault isolation and defect characterization tools and techniques such as the following: ATE, curve trace, micro-probing, light emission microscopy, OBIRCH, liquid crystal, CSAM, XRAY, FIB, SEM, deprocessing techniques, and bench/lab testing of switching power supply design or applications.
  • In-depth understanding of both digital and analog circuits, device physics and IC fabrication processes. Basic understanding of switch mode power supply design.
  • Ability to interpret system level schematics, the IC level schematics, and IC layout of CMOS and bipolar devices is required.
  • Good English speaking, reading and technical writing skill is required.
  • Proficient verbal and written communication skill in English and Mandarin is required.
  • Frequent travel to China may be required.